Midnight Wolf

I know it’s a sub-brand, but as I don’t own any products by them…

It’s like “do you use windows at work? lol you are an Xbox lover” like ???

One-time, where I risk losing 8TB of data that, at the time, I did not have a complete backup of: abso-fucking-lutely. That they handled my situation with speed and without any further bullshit is why I remain a customer.

I have a list of companies that I will not do business with, because of their fuckups, because of shady business tactics, etc. For example, I haven’t bought anything from Nvidia in… 18 years? iRobot, in 7. Haven’t given Hilton any funds willingly in almost 3. Intel, 19 years…

I don’t purchase any SanDisk products so 🤷‍♂️

If the nas dies but the drives are fine, I just grab a new (synology) nas and stick the drives in. The OS will see that it’s in a new model, and start the process of migration (anything that needs changing, enabling, or disabling vs the prior unit, hardware and software capabilities, etc). It’s super easy; I’ve done it myself when I upgraded units a few years ago. If the drives die I have local and remote backups.

I believe it is possible to extract data with a standard Linux system, though it’s been several years since I looked into it. I don’t run raid on my usual machines (well, I have a wd black pcie card with 2x nvme drives running in raid0 on a hw raid chip onboard, but the system is oblivious and thus so am I), so I’d have to do research again if such a situation occurred. I’m not planning on moving away from syno so currently the hypothetical would end up just buying a new unit and being done with it.

Not to advertise but that’s one of the reasons I haven’t moved from synology. They have some special sauce version of raid that allows different drives and sizes without any fuss. I’m mostly attached to the UI but it’s nice to know for when one drive dies, I don’t have to match it or anything.

So I’ve wanted to try Toshiba drives (for both typical use and nas) but it seems impossible to source them. Their official website is a nightmare and I think (?) I’ve seen them on Amazon but nowhere else. And I couldn’t find warranty details either. They seem to be very business/corp and totally oblivious to the consumer/prosumer side.

Where did you get your drives? I’m stateside, if that matters.

Ehh, this practice has stopped - they now label their drives properly on their website/tech specs. I was one of the affected users when I went to raid1 for my 10tb disk (bought ~6mo apart, second drive affected) and I was fucking pissed, as I’ve read mixing CMR and SMR in raid is a recipe for disaster. I straight up told the CS rep that ‘you send me a CMR drive and take the SMR, or I will join the class action lawsuit and never be a WD customer again’. I received a CMR model next day, and they received their SMR drive back.

They pissed me off, but they did the correct response and resolution. I have continued to buy WD since the incident.