I once genuinely got asked in the middle of a meeting with our client at work: “When will our SLA and KPI be BAU? Do we need more SQEP?” Had no idea what any of that meant other than SLA so just blagged my way out of that one.
I’ve got a friend that, when cornered by acronym soup, starts discussing very detailed analytics for whatever they’re talking about. He says the acronyms don’t matter as long as the audience is sufficiently bored by whatever your answer is.
I once genuinely got asked in the middle of a meeting with our client at work: “When will our SLA and KPI be BAU? Do we need more SQEP?” Had no idea what any of that meant other than SLA so just blagged my way out of that one.
I’ve got a friend that, when cornered by acronym soup, starts discussing very detailed analytics for whatever they’re talking about. He says the acronyms don’t matter as long as the audience is sufficiently bored by whatever your answer is.
Was your blagging successful? Did you come out the GOAT, or was it a SNAFU?
I think so. Nobody BBU so hopefully.