That’s not canceling that’s just called harassment and you could have (and probably should have) pursed legal action. Cancelling would be if they never went there again and blasted your place of business all over their social media saying nobody should go there because they are “insert random mask slur”

“ In pop culture, canceled means to make someone or something irrelevant due to current drama”

When people say they are canceling target because target did something to offend someone (I don’t even remember what it was anymore) they mean they are going to refuse to go there and are going to tell other people they shouldn’t go there it doesn’t mean they are going to @ employees and their families and harass them

When people say they are canceling Kanye they mean they are going to refuse to his listen to his music and buy his stuff maybe even go a step further and refuse to do business with any place that does business with Kanye, it doesn’t mean looking up the security guards working for Kanye and their family members and sending them hate speech that’s back to harassment

Canceling can lead to harassment but they are not the same and you can cancel someone without harassing them and especially without harassing individual employees and their families