• expletivedeleted@lemmy.zip
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    22 hours ago

    This never happened. I was a fucking ninja.

    The closest I came to something like that was when the customer on someone else’s call heard me, but they were crying with laughter. Fortunately, they only caught me when I roasted someone pretty damn hard.

    They also heard me switch gears, and although it drove the tech’s AHT up a bit, it was so funny to her that she asked me out. We ended up dating for three years. (dated the tech/csr, not the customer. The customer was being a Karen until she heard me, and then she changed her tone and the tech’s call went much smoother.)