When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.
When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.
If you have the right by law to return something, they must not charge a fee. That cost needs to be included in the original price. If the return policy is optional, then they can charge something. And you can decide to never buy anything from them ever again. And trash that store on social media for its hostile policy.