When you return an item, sometimes a store charges a fee. So for example a $300 phone, they take $35 off your return, so you only get back $265 if you decide to return it.

  • Appoxo@lemmy.dbzer0.com
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    17 days ago

    Small shop: Depends how much they are asking.
    It can be a hassle to get it back into inventory.

    Big shop/retailer: They are setup for that process. They can stomach the burden.