The WORST are one that just interrupt the music every 20-60 seconds to start talking about some random bullshit about your call being important, or instructions to the web portal, or an advertisement for better deals.
Seriously, I am just listesning for a human voice and having my focus continuously pulled like that with no satisfaction gives me a major case of attentional blue balls.
The least awful are the ones that just occasionally say “You are currently number <x> in the queue and your estimated wait time is <y>.”
That’s at least useful information.
The WORST are one that just interrupt the music every 20-60 seconds to start talking about some random bullshit about your call being important, or instructions to the web portal, or an advertisement for better deals.
Seriously, I am just listesning for a human voice and having my focus continuously pulled like that with no satisfaction gives me a major case of attentional blue balls.