If you have the option, do you use the cashier or the self checkout line at the grocery store? What about other types if store like hardware stores?

  • laranis@lemmy.zip
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    21 hours ago

    No. A byproduct of self checkout has been the downward pressure on the quality and professionalism of cashiers to the point I’d rather do it myself than to subject myself to a level of incompetence that borders on feeble.

    Cashier is not a career path many aspire to, but like any job there’s a floor. I’m willing to admit maybe it is my area or maybe only the places I frequently, or leaded gasoline poisoning my brain to the point of overblown irrational anger. BUT I long for a courteous, competent experience at any service establishment. I expect a 50/50 chance at a positive experience anywhere I go that interacts with the service sector. Maybe it has always been that way.

    But, yeah. DIY as much as possible.

  • NABDad@lemmy.world
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    17 hours ago

    Generally at most stores, no.

    However, I do most of my grocery shopping at Wegmans. When I’m there, unless I’m just picking up a couple things, I use the cashier lanes. While there is some variation in skill level, they tend to be much better than most cashiers in other stores.

  • Soggy@lemmy.world
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    17 hours ago

    Depends on what I’m getting. Small stuff, maybe 8 items, no produce codes? Self checkout mostly. Alcohol or anything else that requires a cashier step in to approve it? Original recipe.

  • fluffy_cloud@piefed.world
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    18 hours ago

    Yes. I prefer a cashier. I like it better. I like having an expert do it. I like baggers too. Same with hardware stores. All stores.

  • Widdershins@lemmy.world
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    1 day ago

    I don’t have time to skim the whole thread so I’ll just say it. I go to the cashier because I like the conveyor belt.

  • Pyr@lemmy.ca
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    23 hours ago

    Of course I use cashier. I have like 40-50 items when I go grocery shopping and a lot of them have codes. They dont pay me enough to do all that work. Maybe if I have like 3 things and the lines are long I’ll go through self checkout but that’s the only time

  • Treczoks@lemmy.world
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    1 day ago

    Of course i use the cashier. First, because I’m there to shop, not to work. Second, because I support the cashiers job. Third, I simply don’t like the robo checkouts.

    And no, I’m definitely not “anti technology”, like some people wondered. I f-ing develop computer chips and have been into Linux since kernel 0.97, so i’m definitely inside of tech.

  • Michael Douglass@thelemmy.club
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    1 day ago

    I never use the self-checkout unless there’s no other option. I feel like I’m contributing to the perception of need for human workers, and if I’m at the store, I’m certainly not in a rush.

  • switcheroo@lemmy.world
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    2 days ago

    If I have to go into the store, I’m probably not in a good mood so I use the self checkout.

    Still feel bad about snapping at the poor lady who had to ask for my ID for cough medicine while I was sick as a dog…

    Edit: I buy my groceries once a week thru the pickup service. I don’t have to get out, I don’t buy extra stuff. Easy peasy.

  • anon_8675309@lemmy.world
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    2 days ago

    Yep. I don’t go to the store to work. Fuck that.

    Y’all know this is just yet more transfer of wealth right?

    Edit: Allow me to go further. You have heard of trickle down economics? Supporters say if you let billionaires keep more money, they will create jobs and the money trickles back down

    Checkouts where you scan your own purchases is the perfect counter example. They charge the same, AND steal your productivity.

  • simon574@feddit.org
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    1 day ago

    I’m in Austria where the usability of self-checkout counters is often terrible, sometimes to the point where there are employees nearby for troubleshooting. I try it sometimes in stores where it’s available, but only if I’m not in a hurry.

  • lcmpbll@lemmy.world
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    2 days ago

    I worked as a cashier at a grocery store for several years, I generally refuse to self checkout. It seems it as a shifting of responsibility from the store to the shopper to ensure that everything is calculated correctly.

    They used to pay and train people to do this, now they’ve decided that their shoppers can do it and if something goes wrong then they get to decide that you were stealing.

    https://nypost.com/2024/09/24/us-news/olympian-former-valparaiso-university-softball-coach-meaggan-pettipiece/

  • ThePowerOfGeek@lemmy.world
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    3 days ago

    I try to use cashier aisles whenever possible. In every type of store. Partly because I want to be contributing in a tiny way to someone being employed, and partly because of bad experiences in the past with self-checkout systems.

    • givesomefucks@lemmy.world
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      3 days ago

      If I’m not in a rush (and no line) and no cashier is open I always ask the bored (usually elderly) person for help

      Fuck it, they’re bored and I know the machines have cameras that track how much that person is needed. If no one asks them for help, they stop having a job.

      • myyass@lemmy.world
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        2 days ago

        This is kind of the way I look at leaving carts out; everyone has this righteous outlook on putting your cart away as it’s judge of character. Obviously you haven’t worked in retail before; I would jump to oh you need help taking this outside? Or, hey there’s some carts out there can I go get them. Because you know what, standing in a square (register) all day long is like prison.

        • agamemnonymous@sh.itjust.works
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          2 days ago

          I don’t get the logic here. You can still say “hey there’s some carts out there can I go get them” when the carts are neatly in the corral. There’s no advantage to just leaving them wherever.

          • myyass@lemmy.world
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            2 days ago

            Where I shop there’s only two in the center parking and you may as well take it all the way back into the store if you’re not in the main parking area. I mean I’m not saying I don’t put a cart away if the corral is nearby but I mean I’m not going to take 5 minutes to put a cart away. Also those magnetic wheel locks, nothing I can do about that, it’s anchored to where it locks.

    • NullCypher@lemmy.worldOP
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      3 days ago

      I also had some bad experiences with the self checkout. I rather spend a bit more time going through the cashier line then the self checkout if I can get a better experience. I do find the self checkout at hardware stores with those scan guns to work well most of the time.